Mary the Untier of Knots Pillow Doll

Where do you ship?

We ship nationwide across the Philippines.

What are your shipping options?

We deliver via Gogo Express and J&T Express.

Do you offer free shipping?

Yes! We offer free shipping in Metro Manila for orders over ₱2,000.

How long does shipping take?

Orders are typically processed within 3-5 business days. Delivery times vary based on location and courier schedules.

What payment methods do you accept?

We accept GCash, Mastercard, Visa, and cash on delivery (COD) via Gogo Express.

How do I place an order?

Simply browse our store, add items to your cart, and proceed to checkout. Follow the payment instructions, and we'll handle the rest!

Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via email or SMS.

What is your return policy?

We have a 30-day return policy for unused products in good condition. If you need to return an item, please contact us first for assistance.

How do I request a return or exchange?

Reach out to our customer support team with your order details. We’ll guide you through the return process.

Do you offer refunds?

Refunds are issued upon receipt and inspection of the returned item. Payment will be processed based on the original payment method.

Do you accept bulk orders?

Yes! For bulk orders, customers can send us a message via our contact page or FB Messenger, and we’ll be happy to assist with pricing and details.